Shipping Policy

1. Introduction

At FIGURE FIT FASHION, we redefine luxury by combining exquisite craftsmanship with a commitment to seamless delivery. Our goal is to ensure that every client receives their bespoke garment with the highest level of care and professionalism. This Shipping Policy outlines the processes and conditions that guide our premium delivery service.

2. Order Processing and Confirmation

• Instant Verification: Order confirmation and details are acknowledged via email.
• Customization Review: Our expert team verifies your customization preferences for precision.
• Priority Handling: The order is forwarded to our production unit for immediate attention.

3. Premium Delivery Workflow

• Centralized Production Hubs: Strategically placed hubs minimize travel distance.
• Dedicated Logistics Fleet: Specialized team ensures prompt and secure delivery.
• Live Order Tracking: Stay updated via real-time tracking through our mobile app.

4. The Delivery Process

• Quality Control: Every dress undergoes rigorous quality assurance checks.
• Live Notifications: Receive updates on progress and estimated arrival.
• In-Person Delivery: Trained delivery partner ensures safe and respectful handover.
• Customer Confirmation: Clients are invited to inspect and acknowledge the item upon delivery.

5. Customer Responsibilities

• Provide accurate and complete delivery and contact details.
• Be present or designate someone to receive the order.
• Inspect the garment upon receipt and confirm satisfaction.

6. Limitations and Exceptions

• Unexpected Delays: Traffic, weather, or logistical disruptions may occur.
• Complex Orders: Highly detailed customizations may require additional handling time.
• Environmental Events: Public gatherings or emergencies may impact delivery routes.

7. Handling Ultra-Customized Orders

• Special Attention: Each dress is handled by skilled artisans and logistics experts.
• Protective Packaging: Garments are securely packed for safe transit.
• Luxury Handover: Delivery team provides a courteous, seamless experience.

8. Communication and Transparency

• Real-Time Alerts: SMS and app notifications from confirmation to delivery.
• 24/7 Support: Dedicated shipping team is always available.
• Feedback Encouraged: Share your experience to help us improve.

9. Policy Updates

FIGURE FIT FASHION may revise this Shipping Policy from time to time. Updates take effect upon publication on our website. We recommend reviewing the policy periodically.

10. Contact and Support

Email: info@figurefitfashion.com
Phone: +91-9289018084
Our customer service team is always ready to assist and ensure satisfaction.